Returns & Exchanges Policy
At Bump Day Spa, we want you to be completely satisfied with your self-care journey. If a product doesn't meet your expectations, you can return unopened and unused items within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for the return to receive a Return Authorization.
Prepare Your Package
Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.
Ship to Spa
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing